ISO 9001 and ISO 14001 are both international standards that focus on quality management and sustainability. However, they have distinct purposes and scopes.
ISO 9001 is a quality management system (QMS) standard that sets out criteria for organizations to establish, implement, maintain, and continually improve a quality management system. The primary focus of ISO 9001 is on customer satisfaction, emphasizing the importance of meeting customer requirements and enhancing their satisfaction through the effective application of the system.ISO 9001 provides a foundation for quality excellence across different industries and sectors, helping organizations identify and address areas for improvement, thus ensuring that customer needs are met and exceeded.
ISO 14001, on the other hand, is an international standard specifically designed to address occupational health and safety (OH&S) management systems. Its primary goal is to provide a framework that organizations can follow to promote a safe and healthy working environment.ISO 14001 focuses on hazard identification, risk assessment, and defining controls and procedures to mitigate occupational risks.
In summary, ISO 9001 is a QMS standard that focuses on customer satisfaction and quality management, while ISO 14001 is an OH&S management system standard focused on promoting a safe and healthy working environment. While both standards are important tools for organizations to improve their performance and meet various regulations and standards, they serve different purposes and have distinct scopes.