What is ISO/IEC 33060:2015 ?

ISO/IEC 28460:2015 is an essential international standard that provides libraries with guidelines and requirements for managing library performance indicators and evaluating library services. Developed in collaboration with experts from the library community, the main purpose of ISO-IEC 28460:2015 is to help libraries assess their performance and improve the quality of their services.

ISO-IEC 28460:2015 defines a set of performance indicators that can be used to measure various aspects of library operations, such as collection development, user satisfaction, and resource utilization. It also provides guidance on how to collect and analyze data related to these indicators, and how to use the results to inform decision-making and service improvement.

One of the key features of ISO-IEC 28460:2015 is its emphasis on project planning and risk management. The standard highlights the significance of comprehensive project planning and risk management, and encourages organizations to identify project objectives, determine stakeholder requirements, assess potential risks, and develop appropriate mitigation strategies. By considering these factors during the planning phase, organizations can better allocate resources, manage timelines, and minimize potential disruptions.

Another important feature of ISO-IEC 28460:2015 is its emphasis on resource allocation and competence management. The standard emphasizes the importance of allocating appropriate resources to IT projects and ensuring the competence of project team members. Effective resource allocation and competence management contribute to a successful project outcome.

In conclusion, ISO/IEC 28460:2015 plays a crucial role in the IT industry. By implementing the standard's guidelines, libraries can increase the likelihood of project success, manage risks, ensure quality deliverables, and meet customer expectations. The standard's emphasis on project planning, risk management, resource allocation, and competence management makes it an essential tool for libraries looking to improve the performance and quality of their services.